 Get Enhanced Leadership Skills to Elevate Your Team to The Next Level
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Leadership strategies from over 50 years of dealership operations with new content added every month.
Would you like to.......
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Improve team-member morale?
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Strengthen leadership skills within the management team?
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Improve hiring and onboarding skills to increase employee tenure?
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Increase cooperation between departments?
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Develop clear principles to guide organizational direction and behavior?
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Implement change management proceedures for policies or processes?
Dealer Culture can help!
How do your team members feel about their workplace environment?
Team members may be frustrated without displaying it!
Industry surveys prove auto dealership employees are most disturbed by:
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Leaders who “don’t care” about the rank-and-file team members
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Limited or Ineffective Career Development Programs
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Unclear or Poorly Communicated Job Expectations
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Realistic concerns about work-life balanceÂ
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Favoritism in the Workplace
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Lack of Team Member Recognition
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Inadequate Response to Harmful Behavior
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Disregard for Team Member SuggestionsÂ
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Leaders who don’t share Important Information and Lack Transparency
Your workplace may not yet be toxic, but it may soon become so without more effective leadership.
A toxic workplace results in
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Threatened organizational stability
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Reduction in customer satisfaction
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Significantly reduced sales and profitability
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So what needs to happen to avoid this?
You can address all of these frustrations...
By developing, Installing, and Instilling a High-Performance Dealer Culture!
A High-Performance Dealer Culture is...
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A set of values, beliefs, and behaviors embedded within an entire dealership or department.
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A thriving workplace where team members feel a sense of safety, belonging, trust, and ownership
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Achieving exceptional success and growth for both the dealership and its team-members
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Highly focused on achieving goals for individuals, teams, and organizations
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Achieving better results through a shared vision, collaboration, agility, and resilience.
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Empowering team-members to excel beyond their roles.
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Achieving higher productivity through motivation, and clarity of company values and goals.
INTRODUCING THE
Dynamic Dealer Leadership Program
An online program with actionable content to create and sustain a
High-Performance Dealer Culture!
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 Learn How To:Â
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Develop Core Value, Mission and Vision statements which become a strategic way of life
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Use proper interview techniques to hire candidates who fit core values and behavioral standards
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Understand and utilize the benefits of a behavioral assessment tool for hiring
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Implement an on-boarding program to provide new employees with a clear understanding of their role, departmental functions, and the dealership culture
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Develop a succession planning strategy
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Create winning daily routines and job descriptions
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Install accountability standards
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Understand the traits and skills of the best leaders where success is a way of life, not just achieving a milestone.
These are just a few of the subjects we will cover to support you in developing your high-performance dealer culture! Every month we will add new content.
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And if you're interested in a topic that you don't see on the list below, be sure to request it!
Dynamic Leadership Topic Areas
Developing a High-performance Culture
- Developing Vision, Mission & Core Value Statements
- Accountability Management
- Defining Expectations
- Tools for Culture Assessment
- Do you need a Cultural Makeover?
Strategic Planning
- SWOT Analysis
- Annual Business Planning
- Identifying Needed Resources
- Instituting Change Management
Improving Personal Leadership
- Shifting From Manager to Leader
- Handling Difficult Conversations
- Dealing With Toxic Behavior
- Finding the Best “Leadership Style”
- Necessity of Developing Ownership Mentality
Improving Team Member Retention
- Recruiting, Hiring, Onboarding Process Training
- Mentorship Training
- Developing Pathways for Employee Growth
- One-on-one Meeting Process Training
- Implementing Employee Recognition Opportunities
Achieving Personal Goals
- Developing a Growth-Minded Discipline
- Time Management Prioritization
- Traits of Top Performers
- Resilience
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"I am extremely proud of the accomplishments of my dealership teams in the past having established strong cultures conducive to high performance".Â
                                 Richard Nimphie
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As an executive manager and owner in the car business, I've learned that effective leadership is the cornerstone of any successful dealership. Throughout my career, I've witnessed firsthand the challenges that managers face, from maintaining team morale, lessening employee turnover to driving sales growth, all while managing the ever-evolving automotive market. With this wealth of knowledge and experience, I am passionate about helping managers become better leaders. I understand that leadership isn't just about managing people, it's about inspiring, motivating, and empowering a team to perform at its best.
By sharing the insights and strategies that have shaped my career, I aim to guide dealership managers in enhancing their leadership skills, cultivating strong team dynamics, and building lasting success in an increasingly competitive environment.
I believe every manager has the potential to lead their team to greatness, and with the right tools, mindset, and guidance, they can rise to the challenge. My goal is to help dealership managers tap into their full potential, make smarter decisions, and create a thriving, sustainable business that can navigate the complexities of the automotive world with confidence and ease.
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What you can expect from Richard ...
Scotty Herrin
General Manager, Hilton Head Lexus
I see you as the mentor I never had in this business, you have taught me things about this business that no seminar or 20 group could ever teach me. I have had on the job training for almost 8 years, and I appreciate you pushing me like you did, and seeing greatness in me. You have helped me grow as a leader and promoted me from Sales manager, GSM , to being a General Manager that I take so very seriously. You were not only my boss and mentor, but my friend that was willing to listen no matter what was going on.
Jarren Miller
I’m a Desk Manager at one of Ford’s top stores located in Dallas. After spending over 5 years in Finance I felt it was time for a leadership role and Richard was my 1st choice. My previous GM that I had coming up in the Auto Industry was exceptional and completely turned around our dealership at that time, for the better. I came to him and asked who his mentor was because I became so inspired by his leadership, and I wanted to be guided for success in the same manner, which is what led me to Richard Nimphie. I would highly recommend Richard to any Sales, Finance or General Manager.
Scott Stewart
Dick Nimphie is one of the best if not the best manager I have every worked with in my 15 years of business management experience. He is tough but gets the best from everyone around him. He is fair without showing favorites. If called to action I would move across the country for him as I have done in the past. Organizational knowledge and detail are second to none. He always stays one step ahead of his business and employees,
Michael Lewis
President, Selling4results LLC
Richard is an outstanding leader who always creates an atmosphere that allows his employees to succeed. Richard’s motivational skills are second to none, he strives for success when others think it can’t be accomplished. His selling ability is outstanding as well. People buy from people they like and trust, Richard is that person.
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